Frequently asked questions
Is breakfast it free the dinner paid, and at what time are they served ?
Dinner is always charged and must be paid on site at the time of ordering, before service. Breakfast is charged only if it is not included in the chalet price. Breakfast is served directly at the chalet from 5:00 AM to 10:00 AM. Dinner must be ordered 24 hours in advance and is served directly at the chalet from 6:00 PM to 9:00 PM.
How much does the hot tub cost if I want to use it every day during my 4-day stay, and how far in advance do I need to book it?
The hot tub costs €40 for the first use, or €50 during the winter monthsAfter the first 24 hours or initial use, the cost is €10, or €15 in winter, per additional 24-hour period. You should book it 24 hours in advance, but we are quite flexible — please discuss it directly with the host.
Is the sauna free, and is it open all the time ? I will be staying for one week, can i use it every day during my stay ?
Is it private or shared?
The sauna is private. It is free for 1 hour per day. If you stay for one week, you can use it every day for one hour free of charge. It is open from 2:00 PM to 9:00 PM. You may ask the host if it is possible to use it after 10:00 PM.
We are four people and we would like to go snowmobiling for 2 hours. How much will it cost? And can I use the snowmobile outside the private land?
The 2 hours session costs 90e for 1 to 4 people. This snowmobile cannot be used outside the chalet’s private land; you have 5,000 m² available around the chalet.
Is the fishing permit free? Can I fish in the river? I would also like to try ice fishing—how does it work, and is it also free?
The fishing permit is paid. It costs €7 per day, but it is free for children under 15 years old. You can fish in the river directly from the chalet. Ice fishing usually starts in mid-January, depending on the weather. It is free for everyone.
We have several young children, including a baby. Do you have what we need for children? And can we use the toys provided?
Yes, for babies, we provide a high chair and a baby bed with blankets, and we also have toys for babies.For older children, there are scooters, bicycles, a trampoline, a slide, and a beach area with buckets and shovels, as well as other small toys.
Can I arrive at 11:00 PM? How do I check in?
Check-in is available from 3:00 PM. The keys will be left on the door if you arrive at mid night. All necessary information will be sent to you a few days before your arrival.
We have booked for 6 people and we will arrive with 6 cars. Is there enough parking space, and is it free?
Parking is free, and yes, there is enough space for 6 cars in the parking area.
Do you accept pets?
Yes. You can bring up to 4 pets for €15 per stay. If you have more, you must specify it when making your reservation. Pets are allowed inside the chalet, and blankets will be provided if you do not have any.You can also keep them outside, as we have a kennel available.
Customer reviews
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I am extremely satisfied with this product! It exceeded my expectations with its quality and performance. The customer service was excellent, and delivery was prompt. I highly recommend this to everyone.
Brian Moten
I am extremely satisfied with this product! It exceeded my expectations with its quality and performance. The customer service was excellent, and delivery was prompt. I highly recommend this to everyone.
Clarice Turner